It matters to our customers, our team members, our neighbours, and it also matters to us.

Thats why we are fully committed to our corporate responsibility programme.

We have four areas of focus: our communities, our people, our environment and our customers.

Theyre the place where everyone comes together to relax and enjoy the time with family and friends.

We want to play a role in supporting our communities and maintaining their strength.

Thanks to the hard work, dedication and creativity of our team members together with the generosity of our guests, were delighted to announce that weve raised 6m.

Our funding goes towards its Community Services Fund, to help rural pubs that want to branch out and offer new services for the benefit of their communities opening a library or butchers shop for example.

We want to be a first-class employer and we believe that looking after our 39,000-strong team is central to our success.

We want our people to have the opportunity to develop in their careers and, of course, we want to attract and retain the best people too.

Whats more, weve pledged to take on another 10,000 apprentices over the next three years.

That means by 2019 well have supported more than 17,000 apprentices.

We achieved an employee engagement score of 70 in our most recent Employee Engagement questionnaire.

Were also pleased that 89 of our team members said that theyd recommend Greene King as a great place to work to others.

We know that the support we provide is one of the reasons that were a preferred partner for the best licensees.

Thats why we continue giving our tenants and licensees the advice and guidance they need.

We are currently focused on reducing our consumption of energy, water and waste.

In our Bury St. Edmunds brewery, weve converted the brewery boilers to gas from the previous light fuel oil, which has significantly reduced emissions.

Weve also continued to convert the lighting in our pubs, restaurants and hotels to low energy LED bulbs.

In fact, weve already installed LED lighting in 740 of our Spirit pubs.

And weve upgraded our boilers and heating control systems in many sites too.

All the power for the pubs, restaurants and hotels are is generated from wind, biomass and hydro sources.

This helps us set benchmarks for the rest of our estate and know when to investigate if theres high usage.

We also work with 20 water companies that supply us nationally, to help us implement ways of making further savings as well as investigate water leaks.

Greene King Retail Staff Handbook